InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Enterprise Resource Planning (ERP) | Enterprise Performance Management/ Balanced Scorecard | Unified Communications / Voice & Data Convergence | Customer Service (General) | Manufacturing Solutions (Integrated) | Supply Chain Management | Technology ROI Tools | Availability, Performance and Problem Management

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Actuate Performancesoft Suite: Performance Management Solution by Actuate Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Telecom Expense Management Solutions by AnchorPoint August 2008 - (Free Research) Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Special Reports on Modernizing Messaging Infrastructure by Sendmail, Inc. November 2008 - (Free Research) In this research note, Gartner outlines the top indicators of a potential IT train wreck in regards to messaging solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Complex Applications by BlueStripe Software December 2008 - (Free Research) Listen to the Podcast, "Managing Complex Applications with Intelligence" for a quick overview of the challenges virtualization has brought to managing applications. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Solution for Manufacturing Excellence in the Global Marketplace by Apriso® Corporation (E-mail this company) August 2006 - (Free Research) The move to global manufacturing is now a stark reality for enterprises. Companies are shifting their supply chains and moving manufacturing plants to seize advantages in costs or to drive faster production. The problem is a disconnect between ERP and the various factory floors that are distributed across countries and continents. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Quit Paper and Close the Order-to-Cash Performance Gap by Esker Inc. November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers by Silverpop Systems Inc. August 2008 - (Free Research) Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supporting Operations Transformation with Service Modeling Methodology by Alcatel-Lucent June 2008 - (Free Research) Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is SAP the New Microsoft? Why SAP Is Dominant in the Enterprise Solutions Space and What This Means for Mid-Sized Manufacturing Companies by EnteGreat December 2008 - (Free Research) SAP is the dominant player, and this fact must be considered by manufacturing companies when selecting an ERP systems vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

9 Indicators It's Time to Replace Your Commission System by ACTEK, Inc. April 2008 - (Free Research) Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Logs as a Foundation for User Activity Monitoring by LogLogic, Inc. September 2008 - (Free Research) This paper explores the use of log and identity management systems for enabling user activity monitoring to improve security and ease regulatory compliance efforts, and increase the operational efficiency of the IT environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Webcast: Turn Down The Power And Turn Up The Profits by IBM October 2008 - (Free Research) This webcast will answer your questions pertaining to savings from energy reductions and process efficiencies. (WEBCAST) GO TO WEBCAST

The Path toward Pervasive Business Intelligence at Ferrari North America by Tableau Software December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-User Experience and Performance Management (EPM): The Key to Better ERP Results by Knoa Software September 2008 - (Free Research) This Executive Brief details a scenario where a billion-dollar heavy equipment manufacturer who used the end-user performance insight delivered by Knoa EPM to evaluate a shortfall in reaching a corporate performance objective. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Infrastructure Performance Management Empowers You and Your Company by CA April 2008 - (Free Research) This report introduces IPM, offers tips for successful IPM implementation, and explores how IPM can benefit your enterprise as well as your career. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Who's Had a Taste of Your Intellectual Property? by Information Security Magazine October 2008 - (Free Research) Who's had a taste of your intellectual property? Here are the key ingredients to protecting your secret sauce. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Entertainment Retailer Cuts Fraud with Real Time Data Reporting by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Virgin Entertainment Group chose to work with Xavor to implement a solution based on Microsoft® Windows Server SystemTM, including Microsoft BizTalk® Server 2004. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company August 2008 - (Free Research) This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datanomic Master Data Management: CDI, PIM and Supply Chain Data by Datanomic Master Data Management (MDM) is the critical process of sharing data elements across a variety of IT systems.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

dn:Director Data Quality and Customer Data Integration by Datanomic dn:Director is designed to be easy to integrate, to provide a fast return on investment, and to enable the ongoing success of all types of data-centric projects and implementations.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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