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Business Intelligence Solutions | Business Process Management (BPM) | Data Quality | Operational BI | Customer Relationship Management (CRM) | Enterprise Performance Management/ Balanced Scorecard | Enterprise Resource Planning (ERP) | Virtualization | Customer Data Integration | Customer Service (General)

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Meeting Business Requirements: Unifying Lifecycle and Service Management by FrontRange Solutions Inc June 2008 - (Free Research) A new, innovative approach to IT is required: the unification of IT operations management and service management. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Business Intelligence: A Benefit to Your Customer and Your Business by Pitney Bowes Group 1 Software September 2008 - (Free Research) An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business. It also lends itself to a fairly direct ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPTV Test and Measurement Best Practices by Alcatel-Lucent August 2008 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quest MessageStats™ by Quest Software Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Building a Data Quality Scorecard for Operational Data Governance by DataFlux Corporation July 2008 - (Free Research) Operational data governance is the process of evaluating data to see if data effectively satisfies the organization’s business needs. This is measured with a “data quality scorecard”, a management tool for monitoring organizational performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Is Your Enterprise Application on the Road to Nowhere? by IFS February 2008 - (Free Research) After recent software product consolidation, how can you tell which products have a future and which will be phased out or orphaned? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How Does Your IT Help Desk Measure Up? by Citrix Online - GotoAssist July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent File Virtualization: Breaking Free from the Constraints of Today's File Storage Infrastructure by F5 Networks September 2008 - (Free Research) Intelligent file virtualization solves issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Business Case for BPM by Metastorm February 2008 - (Free Research) BPM projects often fail as managers are unable to create a business case and gain the funding necessary to launch the project. Read this white paper to discover a repeatable framework for developing a business case justification of BPM projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A CIO's Guide to Achieving Information Management Excellence by Informatica November 2008 - (Free Research) Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Consolidating B2B Integration to Maximize Operational Efficiency by SEEBURGER, Inc. October 2008 - (Free Research) In this webcast, featured thought leaders from Volkswagen, Gartner, and Seeburger will discuss how market leading organizations are proactively consolidating their B2B integration strategy to achieve shorter production times. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The New Encryption Generation: Closing the Gap by CREDANT Technologies September 2008 - (Free Research) This white paper examines the limitations of first-generation encryption processes that often deliver less-than-promised performance, spur user resistance, conflict with operational infrastructure and process requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Assessing the potential business impact of operational data quality by Pitney Bowes Group 1 Software March 2008 - (Free Research) In this expert Webcast with Dave Loshin, president of Knowledge Integrity, learn how to assess the value of operational data quality and make data quality an enterprise-wide capability. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Offshore Funds: A Pathway to Growth - A Practical Guide to Operational Imperatives for Hedge Fund Managers by Advent Software, Inc July 2008 - (Free Research) This paper focuses on the growth of the offshore segment within the wider expansion of the hedge fund industry. It also assesses the advantages of adding an offshore capability. (WHITE PAPER) GO TO WHITE PAPER

Logs: Data Warehouse Style by LogLogic, Inc. September 2008 - (Free Research) The LogLogic Log Management Data Warehouse enables organizations to centralize log data for easy, efficient access -- ensuring IT security, regulatory compliance, and operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Centennial Discovery 2007 by FrontRange Solutions Inc September 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines. (DEMO) VIEW ABSTRACT | GO TO DEMO

Perspectives: Shine Those Skills by Information Security Magazine September 2008 - (Free Research) Being a figurehead in operations isn't enough; CISOs need risk management know-how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Effectiveness: ERP Strategies and Best Practices for Emerging Life Science Companies by CDC Software - Ross Enterprise October 2008 - (Free Research) How can emerging Life Science companies achieve operational effectiveness? This paper helps emerging Life Science companies understand leading ERP strategies and best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Is automation possible in complex data centers? by CA June 2008 - (Free Research) Listen to this podcast to learn how IT process automation can improve human resource utilization and lower the cost of IT operations in your organization. Listen now and find out how to get started. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Essential Guide to Continuous Improvement Programs in Consumer Products Manufacturing by CDC Software - CDC Factory (E-mail this company) June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability by Tripwire, Inc. July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to take advantage of Hosted Messaging: Exchange, SharePoint and Mobile Devices - Webcast by Intermedia October 2008 - (Free Research) This webcast will discuss the benefits of hosted messaging and how it allows an organization to use these applications without having to manage them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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