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Tips on Applying for and Passing the PMP or CAPM Exam: Updated for PMBOK 4th Edition by Global Knowledge January 2007 - (Free Research) This white paper outlines the application process for both the PMP and CAPM exams, explains the composition of the exam questions, provides tips for successfully passing the exam, and lists the requirements to maintain certification. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Project Management & Business Skills Training Catalog by Global Knowledge December 2009 - (Free Research) Throughout the following pages, you can read about our approach, solutions, methodology, and courses - the sum of our vast resources - all designed to promote your pursuit of superior personal and business performance through rapid skills development. (BOOK) VIEW ABSTRACT | GO TO

Rich Media On Steroids: Pumping up network capacity 1000x by Blue Coat July 2009 - (Free Research) Check out this webcast, which explains the uses of video in today's enterprise, discusses video delivery acceleration, reviews actual case studies, and offers resources for more information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

10 Steps to Evaluate Google Apps for Lotus Domino Users by Google Apps November 2009 - (Free Research) This expert webcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Podcast- 10 Steps to Evaluate Google Apps for Lotus Domino Users by Google Apps November 2009 - (Free Research) This expert podcast provides you with 10 steps for organizations that currently use Lotus Notes/Domino to determine if Google Apps is a good fit. Learn how to select a pilot project, calculate ROI and estimate training requirement to assist you in your decision making. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Webcast: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated March 2010 - (Free Research) Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eDiscovery Compliance and Its New Requirements:  The IT Manager’s Guide to 100% Compliance by Symantec Hosted Services October 2009 - (Free Research) Email is discoverable and may be used as evidence in court. The US federal court system clarified eDiscovery rules and requirements with the amended Federal Rules of Civil Procedure (FRCP). Some 30 states and Canada’s provincial courts have followed suit. Learn more about eDiscovery challenges imposed by North American regulations in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing ERP Return on Investment with On-Demand Support Services by itelligence, Inc. May 2009 - (Free Research) The current economic environment challenges manufacturers seeking to capitalize on their enterprise resource planning (ERP) software: How can a company increase ERP functionality while reducing operating costs and even head counts? To achieve this difficult balance, many manufacturers have turned to on-demand ERP-support services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: Integrating SAP Business One with TrueCommerce EDI Truly a “Painless Process” by TrueCommerce, Inc. February 2010 - (Free Research) Read this case study to learn how one company implemented an EDI system that harmonizes with their chosen business management software application to more efficiently fulfill trading partner requirements and business growth initiatives. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge December 2008 - (Free Research) This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Going Beyond the Obvious to Find Real Cost Savings by BMC Software, Inc. September 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SMART Steps Toward Consolidated Workload Automation by BMC Software, Inc. April 2009 - (Free Research) BMC CONTROL-M is a powerful WLA (Workload automation) solution that should be in consideration for any WLA consolidation project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

Project Management Office Best Practices, A step-by-step plan to build and improve your PMO by Oracle Corporation April 2009 - (Free Research) The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Lessons in virtualization: Implementing a cost-effective DR plan by Dell and VMware March 2010 - (Free Research) Advanced virtualization efforts are helping companies cut costs in their disaster recovery (DR) planning.  This podcast features a tutorial to help you leverage your virtualization efforts and get the most out of your DR strategy.        (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Lessons in virtualization: Implementing a cost-effective DR plan by Dell and VMware March 2010 - (Free Research) Advanced virtualization efforts are helping companies cut costs in their disaster recovery (DR) planning.  This webcast features a tutorial to help you leverage your virtualization efforts and get the most out of your DR strategy.        (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Disaster Recovery and Business Continuity Planning Strategies for SMBs by i365, A Seagate Company January 2010 - (Free Research) In this tutorial, you'll learn about how to put a disaster recovery plan together, conduct a risk assessment, weigh the pros and cons of outsourcing DR, and more. (EGUIDE) VIEW ABSTRACT | GO TO

Effective Data Quality Program Management: Tips and Advice by DataFlux Corporation January 2010 - (Free Research) In this 12 minute podcast, get expert advice for successfully leading data quality management initiatives. Find out more about data quality program planning, required skill sets and common challenges. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2006 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cost-Effective Tiered Storage Options Leveraging Virtualization by Hitachi Data Systems January 2010 - (Free Research) In order to get the maximum value from your storage system it is vital to invest the time required to design the best possible solution to meet your unique requirements, whether these include capacity, reliability, performance or cost. This paper has just touched on some of these areas. (TRAINING GUIDE) VIEW ABSTRACT | GO TO

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Global business Xchanging shares results of proactive IT operations implementation by BMC Software, Inc. March 2010 - (Free Research) This podcast explores how IT pros can better align their departments with the scope of the business.  Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Stuff Happens -- How to Assess Risks and Set Objectives for Business Continuity Plans  by Marathon Technologies March 2010 - (Free Research) Disaster recovery (DR) plans become more complicated and difficult when businesses try to identify all risk scenarios and assign quantitative value to the likelihood of them happening. This videocast will guide you through the process of determining what needs to be protected within your business data and infrastructure. (VIDEO) VIEW ABSTRACT | GO TO

Software Developer E-Kit by IBM March 2010 - (Free Research) Check out this e-kit, which offers techniques and strategies for smart software delivery through webcasts, demos and other informative materials. (RESOURCE CENTER) VIEW ABSTRACT | GO TO

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