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A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft
March 2009 - (Free Research) This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
Presentation Transcript: Home Is Where the Money Is by inContact
March 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This transcript reveals the real cost of absenteeism and provides call center management best practices that boost growth.
Home Is Where The Money Is by inContact
January 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
The End User Experience: The Working End User by Intel Technology Provider
November 2009 - (Free Research) This webcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.
Six Secrets to 24x7 Exchange Availability by Marathon Technologies
September 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
Podcast: The End User Experience: The Working End User by Intel Technology Provider
November 2009 - (Free Research) This podcast provides recommendations to help organizations better meet the diverse computing needs of their customers. Discover how to improve the end user experience with centralised virtual desktops and application virtualisation.
Software Developer E-Kit by IBM
March 2010 - (Free Research) Check out this e-kit, which offers techniques and strategies for smart software delivery through webcasts, demos and other informative materials.
IBM Software Architect Kit by IBM
March 2010 - (Free Research) Check out this collection of demos to learn how to reduce IT complexity with IBM software development tools.
How Merck Defines Requirements For Application Modernization by Blueprint Software Systems Inc.
March 2010 - (Free Research) Join Centerline Partners and Blueprint as they present how a next-generation approach for establishing a requirements framework leveraging Blueprint Requirements Center and HP Quality Center significantly reduces risks associated with application modernization initiatives.
The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp.
March 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers.
E-Guide: Agile Development by Hewlett-Packard Company
February 2010 - (Free Research) Read this E-Guide to learn how to maintain test consistency throughout the agile process, the benefits and common obstacles of agile test automation, and how to accelerate agile software testing throughout the entire process.
Embedded Opportunity: Dynamics of Medical Device Evolution Driving Need For Static Analysis by Klocwork
July 2009 - (Free Research) Embedded software development teams in the medical device sector are striving to meet growing market demands while dealing with increased software complexity across global teams, business and engineering challenges with limited engineering resources and increased code complexity. Read this paper to learn how to optimize productivity challenges.
Streamlining DO-178B Efforts with Klocwork Source Code Analysis by Klocwork
March 2009 - (Free Research) Software development teams aiming to achieve DO-178B certification can streamline their efforts with source code analysis tools. In this white paper, learn how the defect, architecture, and metrics analysis capabilities of Klocwork source code analysis can be used to automate time consuming tasks and achieve key objectives of the DO-178B guidance.
The Case for Lucene/Solr : A Manager’s Guide to Real World Open Source Search Applications by Lucid Imagination
February 2010 - (Free Research) In today’s information - driven environment, search is a critical solution to problems when it slashes the time and effort separating end users from the data they value. Search spans the range of business models and use cases. This paper provides an overview of both the requirements and the opportunities for search applications.
InstallShield 2010 for Windows 7 Installations – Free 21 day Trial! by Flexera Software
February 2010 - (Free Research) Software installation failures frustrate customers and increase a software company's support costs. But the more complex your application's installation requirements, the more difficult it is to build a reliable, professional installer.
Successful Agile with HP Quality Center by Hewlett-Packard Company
February 2010 - (Free Research) Agile software development is quickly becoming the preferred way to build mission-critical software systems. However, if it is not implemented properly customers can run the risk of increasing costs and loss of quality instead of making teams more effective. Read this paper on the proper implementation of agile software development.
The Agile Business Analyst by VersionOne Inc.
September 2008 - (Free Research) This white paper discusses the significant impact of agile development techniques on the business analyst community. Gain insight into the skills required by analysts for effective agile development, as well as the steps for a transition to agile...
Enterprise Integration Requirements: Eight Things to Consider by Progress Software
February 2010 - (Free Research) Integration projects succeed due to the completeness of thought in the requirements gathering and design phases. This paper presents “Eight Things to Consider” as you evaluate your existing infrastructure, current and future needs, and prepare to evaluate potential solutions.
Mastering the Iteration : The Heartbeat of Agile Development by Rally Software Development Corp.
August 2008 - (Free Research) This white paper is an excerpt from the book "Scaling Software Agility: Best Practices for Large Enterprises", and describes the iteration pattern and activities that a team engages in to create tested, value-delivered code in a short time box.
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