InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Actuate Performancesoft Suite: Performance Management Solution by Actuate. Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management more... >> Discover more offerings from Actuate.

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Business Process Management (BPM) | Business Intelligence Solutions | Change and Configuration Management | Workflow Automation | Defect Tracking | Enterprise Resource Planning (ERP) | Service Oriented Architecture (SOA) | Enterprise Content Management (ECM) | Customer Service (General) | Storage Management

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Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional by OnDemand Software OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes by Angel.com November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supporting Operations Transformation with Service Modeling Methodology by Alcatel-Lucent June 2008 - (Free Research) Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Service Providers Guide to Accelerating and Monetizing Service Innovation by Alcatel-Lucent September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment by Datanomic A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders June 2008 - (Free Research) Designed to help organizations learn from the mistakes of others, this paper provides insight into the top-four worst practices for SOA integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Auto-Snapshot Manager/ VMware® Edition: Automated, Integrated, And Scalable Protection Of Virtual Machines by Dell | EqualLogic November 2008 - (Free Research) Auto-Snapshot Manager/VMware Edition (ASM/VE) is a unique and innovative data protection feature of the Dell EqualLogic™ PS Series iSCSI SAN that enables fast online backups and quick restores of VMware virtual machines and VMFS file systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Workflow: The SpringCM BPM Solution by SpringCM August 2008 - (Free Research) The SpringCM Advanced Workflow solution is designed to automate any complex business process regardless of the type of industry or the number of steps involved. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits of Model Driven Development by CA August 2008 - (Free Research) This paper describes the approaches in MDD, explain how CA Gen fits into the larger picture of application development, and relate customer experiences to underpin the quiet success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eCity Ledger - General Ledger & Financial Reporting for .Net2.0 by SLINGSHOT The eCity Ledger application speeds the process of preparing and presenting accurate financial information.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

E-Guide - IP Enables Service Creation by Alcatel-Lucent September 2008 - (Free Research) IP technologies, including Web 2.0 and the emerging interactivity of the Web, can be combined with service provider APIs and hosted features to create new revenues and new partnerships for network operators. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: The Service Delivery Platform: E Unum Pluribus or, in English, “Out of One, Many” by Pitney Bowes Group 1 Software November 2008 - (Free Research) Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eCity Receivables - Accounts Receivable & Collections for .Net2.0 by SLINGSHOT eCity Receivables gives you the tools to tighten credit management, automate billing processes, accelerate collections, efficiently apply payments and resolve payment issues.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Plan - Continuous Supply Chain Planning for .Net2.0 by SLINGSHOT eCity Plan provides you with an accurate picture of your current supply versus demand position, allowing continual assessment of production status.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

When Hot’s Not: Lead Scoring for Better Results by Vtrenz, Inc June 2008 - (Free Research) This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quantum DXi 7500 Support for Veritas NetBackup 6.5 VTL-Direct-to-Tape Feature from Symantec by Quantum Corporation June 2008 - (Free Research) The DXi7500 is the disk backup and remote replication system for data centers where a premium is placed on scalability, performance, high availability, and flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform by Exstream Software April 2008 - (Free Research) The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome… (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) May 2006 - (Free Research) Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Endpoint Security Best Practices for Complying with FDCC Standards by Lumension Security June 2008 - (Free Research) Listen to this podcast and learn about the Federal Desktop Core Configuration (FDCC) mandate, aimed at improving endpoint security for government agencies. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

IntelliPRINT Dashboard Reporting by Synaptris, Inc. August 2008 - (Free Research) Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper. (DEMO) VIEW ABSTRACT | GO TO DEMO

SAS® Strategic Performance Management by SAS Institute Inc. September 2008 - (Free Research) SAS Strategic Performance Management facilitates the creation, communication and execution of strategy - promoting focus, alignment and agility throughout the organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Tug-of-Web 2.0 by Information Security Magazine September 2008 - (Free Research) Ajax, Java and other dynamic application coding methods have pulled computing power over to the client, introducing new risks and resurrecting old ones. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Big Files Create Big Backup Issues by Storage Magazine September 2008 - (Free Research) It's a long-standing problem: As data piles up on a server, completing a successful backup becomes harder. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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