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Presentation Transcript: Home Is Where the Money Is by inContact March 09, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This transcript reveals the real cost of absenteeism and provides call center management best practices that boost growth. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Home Is Where The Money Is by inContact January 29, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS by Compuware Corporation September 03, 2009 - (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Data Center 360 - Interactive Video Tour by Dell, Inc. and Intel November 30, 2009 - (Free Research) The demands on your data center are constantly increasing, and with data growing even fifty-fold in three years, how can you stay ahead? How can you optimize your data center? Take this interactive data center tour and learn more. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

How Merck Defines Requirements For Application Modernization by Blueprint Software Systems Inc. March 04, 2010 - (Free Research) Join Centerline Partners and Blueprint as they present how a next-generation approach for establishing a requirements framework leveraging Blueprint Requirements Center and HP Quality Center significantly reduces risks associated with application modernization initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieving Compliant Manufacturing Excellence through Real-time Performance Management by SAP America, Inc. January 23, 2009 - (Free Research) Manufacturers are feeling new pressure on their operations from many directions. Dynamic market needs, increased compliance requirements, more distributed manufacturing operations, rapid product innovation, lean manufacturing, and the transition to new IT technology all manifest themselves on the plant floor and throughout the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Economics of Telecom Networks: Bringing value back to the network by Alcatel-Lucent November 23, 2009 - (Free Research) Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surprising Security Threat: Take Steps Now to Safeguard Print Devices and Printed Data by CDW Corporation March 16, 2009 - (Free Research) Are your company's printers secure? Today’s networked printers and multifunction devices (MFDs) are an easy yet powerful way to offer cost-effective and more capable printing capabilities to employees. Read this paper to learn about security risks associated with printers and what you can do to heighten security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scalable, Affordable VPN Concentrator by Vyatta Inc. January 28, 2010 - (Free Research) Read this paper to learn how software subscriptions and hardware appliances can deliver the advanced routing and security functionality your network requires at a fraction of the cost of proprietary networking equipment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MP Studio v4.1 (for System Center Operations Manager) - Free 30 Day Trial! by Silect Software December 10, 2009 - (Free Research) MP Studio provides powerful Management Pack authoring, testing, tuning, version control, auditing and documentation. Key features like bulk override management and MP impact analysis speed System Center Operations Manager implementation and upgrade. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Why an Enterprise Project Portfolio Management (EPPM) system is essential by Oracle Corporation March 01, 2009 - (Free Research) If stimulus plans around the world are effective, we will see a boon in industrial manufacturing jobs and production. This paper stresses the importance of an Enterprise Project Portfolio Management (EPPM) system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine: Vol. 8 - The Portfolio Approach by CIO Decisions September 29, 2009 - (Free Research) Is your present mix of short and long-term projects putting you on a path to success? Read CIO Decisions Ezine on The Portfolio Approach and gain insight into successful PPM and IT project governance strategies. Access this CIO Decisions Ezine and subscribe instantly. (EZINE) VIEW ABSTRACT | GO TO

Ten Steps to Better Requirements Management by IBM October 01, 2008 - (Free Research) Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aero and Defense - Streamline, Automate and Accelerate with Project Management by Oracle Corporation March 01, 2009 - (Free Research) This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 09, 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Vol. 2 by CIO Decisions September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (EZINE) VIEW ABSTRACT | GO TO

The Growing Email Archiving Dilemma: 11 Considerations To Control Your Email Environment by Mimecast August 2009 - (Free Research) According to industry analysts, email volume in organizations is growing by more than 30% annually, and the average user receives 7MB of data per day via email. In this whitepaper, we'll discuss four reasons that drive organizations to seek an archiving solution and 11 considerations for controlling your email environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FACTS® MANAGED CARE SUITE™ by Ebix Health, Inc. January 2001 - (Free Research) The FACTS MANAGED CARE SUITE provides a full range of reports to help you manage your organization, design plan requirements, and control and monitor costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

11 Tips for Controlling the Email Archiving Dilemma by Iron Mountain Digital September 2009 - (Free Research) This white paper will cover archiving and email management, eDiscovery and knowledge management, as well as discuss 11 considerations to control your email environment. Discover how to manage email archiving for your mid-sized organization or enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3PAR Thin Technologies by 3PAR November 2009 - (Free Research) 3PAR Thin Provisioning software improves storage system efficiency and optimizes capacity utilization system-wide. No more up-front capacity allocation. No more dedicating resources for each application. No more paying to power, house, and cool disks you may not need for months or years to come, or may never actually need. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Moving SAP Off Mainframe to SQL Server Nets Australia’s QR Limited U.S.$100,000 a Month by Dell Inc., Microsoft and AMD December 2009 - (Free Research) Australia's QR Limited decided to move its SAP applications and databases from a mainframe and DB2 environment to the Microsoft® Application Platform, including Microsoft SQL Server® 2005 database software running on a geocluster supported by the Windows Server® 2003 Enterprise Edition operating system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Google Apps vs. Microsoft Exchange by Google Apps March 2010 - (Free Research) Read this presentation transcript featuring James Ferreira, CIO for the New Mexico State Attorney General's Office, to learn about migrating to cloud computing applications. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Google Apps vs. Microsoft Exchange by Google Apps February 2010 - (Free Research) Listen to this webcast to hear from James Ferreira, CIO for the New Mexico State Attorney General's office to learn about migrating to cloud computing applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top 5 PCI DSS Ambiguities and How to Overcome Them by SonicWALL February 2010 - (Free Research) In this IT briefing, security expert Ed Moyle answers PCI DSS questions that pose the greatest challenge to enterprises, outlines recent and upcoming clarifications from the PCI Security Standards Council regarding often misinterpreted requirements, and discusses strategies used in the field to help reduce the complexity. (IT BRIEFING) VIEW ABSTRACT | GO TO

Lean Strategies for the Process Manufacturer by Sage (UK) Limited December 2009 - (Free Research) This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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