InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM.
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Negotiating for Support by Storage Magazine October 2008 - (Free Research) You'll almost always get a better price for maintenance and support if you negotiate service contracts separately from the price of new arrays. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises by ABS Associates, Inc. Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.  (SERVICE) GO TO DETAILED REPORT

Protecting Online Gaming and e-Commerce Companies from Fraud by iovation, Inc. March 2008 - (Free Research) iovation ReputationManager is capable of introducing a layer of trust and protection for both e-commerce and gaming sites and their customers, without compromising personal privacy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating PCI Compliance with Log Management and Intelligence by LogLogic, Inc. September 2008 - (Free Research) This paper explores the challenges faced in complying with PCI, and how effective log management and intelligence (LMI) can simplify the compliance process. It also provides suggestions for how to best prepare for a PCI audit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Verification Services: Fulfilling the Promise of Technology Escrow Agreements by Iron Mountain Digital September 2008 - (Free Research) Forward-thinking technology developers and their customers agree to put source code and other proprietary materials into escrow to secure access. This paper examines the types of verification services by the escrow industry, and why verification has become a best practice for both the licensees and developers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company) Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.  (SERVICE) GO TO DETAILED REPORT

How to Minimize Risk with a Software Vendor 'Prenup' by Iron Mountain Digital October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing, Procurement and Requisition Management Software for .Net2.0 by SLINGSHOT Using familiar internet purchasing conventions, empower your procurement team to buy capital, service and hard goods within a secure, auditable and workflow controlled environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct for Field Service Automation by Dispatch Direct April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Power of Remote Support in Battling Today's Top Customer Support Issues by Citrix Online - GotoAssist May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks September 2008 - (Free Research) Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accruent Integrated Workplace Management System by FAMIS Software, Inc., An Accruent Company October 2008 - (Free Research) Accruent’s enterprise-class IWMS solution helps organizations manage real estate and facilities as a significant source of operating efficiency through tight enforcement of contract terms, optimization of facilities and control of expenses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web applications on LAMP stack run up to 8X faster with Dolphin Express by Dolphin Interconnect Solutions August 2008 - (Free Research) This white paper explains how the LAMP stack in combination with Dolphin Express (cluster interconnect) creates a real-time web store, suitable for markets with low latency or real-time requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Visiprise Manufacturing Operations Solution by Visiprise Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Case Study: Ennis Knupp + Associates by ABS Associates, Inc. August 2008 - (Free Research) This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Rock Phishing: The Threat and Recommended Countermeasures by MarkMonitor October 2008 - (Free Research) In this paper, we discuss the history of the Rock Phish Gang as well as their attack methodology and how it has evolved. We also review the actions that businesses can take to prevent and defeat an attack by the Rock Phish Gang. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

No Paper Weight – IT Briefing by IBM April 2008 - (Free Research) Organizations face a tremendous challenge in meeting the many different regulatory compliance issues driven by legislation, auditors and litigation. (WHITE PAPER) GO TO WHITE PAPER

Enterprise Content Management: From Strategy to Solution by IBM April 2008 - (Free Research) Enterprise Content Management has become an important competence and infrastructural technology. Organizations implementing an ECM strategy should consider IBM’s ECM offering as it meets the requirements of a “true” enterprise content management. (WHITE PAPER) GO TO WHITE PAPER

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telecom Expense Management Solutions by AnchorPoint August 2008 - (Free Research) Few enterprises have a detailed understanding of how much they are spending on telecom equipment and services. Learn how AnchorPoint offers a fully integrated applications software suite to manage current and planned communications environments. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Editorial: Top 10 Reasons to Find Another Vendor by Storage Magazine October 2008 - (Free Research) Top 10 reasons to find another vendor. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions by Esker Inc. September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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