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Web, Video and Audio Conferencing | Unified Communications / Voice & Data Convergence | Telephony/ CTI/ VOIP | Business Process Management (BPM) | Messaging Solutions | Teleconferencing | Collaborative Tools | Business Intelligence Solutions | Wi-Fi | Network Management

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The Evolution of Visual Communications:VC2 in Action by Polycom, Inc. October 2008 - (Free Research) Listen to this webcast to learn the current market dynamics of Unified Collaborative Communications and about a new solution that transforms traditional video conferencing into visual communication. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Videoconferencing Best Practices: Leveraging the Value of a Total Solution by TANDBERG April 2008 - (Free Research) This whitepaper will examine the value of a total video conferencing solution, one that is built on a scalable, secure platform that supports all needed features and endpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplifying Deployment, Security and Management of DNS/DHCP Services: IPControl™ Sapphire DNS/DHCP Appliances by BT INS July 2008 - (Free Research) This white paper will offer approaches to streamlining efforts to keep IP networks up and running for critical DHCP and DNS services, then discuss the IPControl Sapphire appliances, which achieve the next level in protecting DNS and DHCP services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-Demand Conferencing Infrastructure: Enabling Real-Time Collaboration for the Virtual Workplace by Polycom, Inc. December 2008 - (Free Research) Companies today must find cost effective, easy ways for their employees to collaborate across disparate locations, time zones and borders. This paper drills down on the value of on-demand video conferencing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Selecting a Videoconferencing Application for Unified Communication by TANDBERG March 2008 - (Free Research) If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Should an Enterprise Move towards Unified Communications? by Avaya Inc. July 2008 - (Free Research) Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Polycom HD Video and Telepresence Solutions by Polycom, Inc. December 2008 - (Free Research) Polycom® High Definition (HD) video and telepresence solutions give organizations a rapid Return On Investment (ROI) and can quickly deliver real cash savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thriving in an Economic Downturn by Avaya Inc. August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Video Is Strategic in Financial Services by TANDBERG March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Power of Collaboration within Unified Communications by Polycom, Inc. December 2008 - (Free Research) Historians of communications technologies will likely refer to the era from 1997 to 2007 as the Decade of Infrastructure readiness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Telepresence for the Enterprise: Key Verticals and Lines of Business by Polycom, Inc. December 2008 - (Free Research) This whitepaper outlines which businesses should consider telepresence early in order to boost productivity and improve the bottom line--and gain considerable competitive advantage, too. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Productivity Success Factors for the Mid-Market by Avaya Inc. June 2008 - (Free Research) Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend the Value of Microsoft Office Applications with Avaya Unified Communications by Avaya Inc. June 2008 - (Free Research) Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Gilbane Group Research Report: Social Media & Collaboration Trends - 2008 by EMC Corporation August 2008 - (Free Research) Read this report to learn more about key industry tends for collaboration and social media, the best practices driving this emerging market segment, and how to identify the principle players in this market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company) For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Podcast: Is your infrastructure ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Evolution of Mobile Unified Communications by Siemens Enterprise Communications October 2008 - (Free Research) The integration of unified communications and advances in wireless technology have created opportunities for companies to integrate mobility into the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choose Your Collaboration Destiny by IBM August 2008 - (Free Research) Test your skills real-time and learn how IBM collaboration solutions - backed by Web 2.0 technology - are greatly assisting businesses to take collaboration to the next level across employees customers, suppliers, and partners. (VIDEOCAST) GO TO VIDEOCAST

Redefining the Telepresence Experience by TANDBERG November 2008 - (Free Research) TANDBERG offers a range of telepresence solutions, from an immersive meeting room to a smaller system for ad hoc meetings and a personal system for the desk, combined with additional technology and services, the meeting is further enhanced. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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