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Home Is Where The Money Is by inContact
January 29, 2010 - (Free Research) Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
Why Records Management Is Important by Hewlett-Packard Company
March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.
2010 ERP REPORT: Part One in a Series by Panorama Consulting Group
February 08, 2010 - (Free Research) Read this report which includes data on a wide variety of ERP solutions (Figure B). Included in the research sample are Tier I solutions (such as SAP, Oracle eBusiness Suite, and Microsoft Dynamics), Tier II, Tier III and industry-focused niche solutions.
WAN Governance Executive Primer by IPANEMA TECHNOLOGIES
February 05, 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.
Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America Inc
January 23, 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.
Business-Critical Benefits of Workload Automation Solutions by ASG Software Solutions
February 08, 2010 - (Free Research) Read this paper to learn how enterprises have struggled with WLA implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology.
Data Protection in a Hyper-V Environment by Dell, Inc.
February 08, 2010 - (Free Research) This document provides information about planning your backup and restore strategies using Microsoft Hyper-V technology and the Dell PowerVault MD3000 storage array or the MD3000i storage array. Hyper-V provides the software infrastructure and management tools in Windows Server 2008 to create and manage a virtualized server computing environment.
HIPAA and Beyond: An Update on Healthcare Security Regulations for Email by Proofpoint, Inc.
August 26, 2009 - (Free Research) Healthcare regulations for IT security - such as HIPAA and the new HITECH provisions of HIPAA - are now broader than ever. This paper provides a quick overview of what you need to know about the latest security, privacy and data breach regulations for the healthcare industry.
An Enterprise Guide to Understanding Key Management by SafeNet, Inc.
August 28, 2009 - (Free Research) The information presented in this white paper discusses various approaches to cryptography and key management, and can be used as a starting point for developing an effective policy-based key management solution. Taking a proactive approach to data protection results in a smoother implementation and a positive return on investment.
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